Privacy Policy

Wiretap "the App" provides webhook collection and visualization "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App collects

When you install the App, we are automatically able to access certain types of information from your Shopify account, such as your store's name, domain, and your email address. In addition, when you install the App, we automatically start receiving information for which you'd like to collect. If you subscribe to an event type, the App will now receive information when these events occur. We do not collect nor store your store information in any other way. All store information that goes into our system does so temporarily and is ejected after the retention period. To ensure your security, we collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. We do this in order to properly identify you as well as ensuring general functioning capabilities.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Nothing more, nothing less.

Sharing Your Personal Information

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Otherwise, we do not share, sell, or exchange your data with anyone or anything. It's your data, not ours. Your rights if you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

If you choose to uninstall the app, we'll delete everything we have know about you, including your store details as well as the data you created through our app.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at wiretap@hooklys.com.